Car Talk with PJ

Car Service and How to Save Money

Car Service

There is a an easy way to save money on car service specials and here it is – pick a shop you trust and do all of your business there. Why not shop around? There are a number of reasons why shopping around costs more money in the long run. For one thing your time has value. Not only does it take time to shop around, but the time spent trying to resolve a problem with car service and repairs can be enormous and cause a lot of anger. Think about that. The last shop to touch the vehicle is suspect in anything that goes wrong with it. Say you had a water pump replaced at shop A, an oil change done at shop B, and a check engine light repaired at shop C, all because you determined who was cheapest for a specific auto repair. And then a coolant leak developed a couple of days after the last repair. Guess who is the suspect? Shop C was the last guy to touch the vehicle. Now he has to prove that he didn’t cause the problem, so he sends you back to where the water pump was replaced at shop A. Their contention is that shop B nicked a hose while changing the oil.

Nobody wants to take ownership of the problem and meanwhile your pot is starting to boil. This problem may never get resolved. If you do all of your repairs at one shop, the likelihood that they will bend over backwards to keep you as a customer is high. I have been in this business for 40 years and have repaired issues for good customers that were either just over the warranty period or even for things I had nothing to do with. Many good shops out there do the same for their customers.  I am not advocating having blind faith in a shop, but the shop should be your trusted advisor concerning your car service. By all means, ask questions because it is your right to know, but if you are feeling like your business is being taken for granted, find another shop. The best way to do that is to get a referral from someone who is happy with the shop they are using. I have one plumber, one electrician, one landscaper, and one machine shop, etc.  I’ll do business with those folks until they give me a reason not to. Sometimes the job is more than they can handle and that is fine, but then I ask for a referral. If they are good people, I know they will refer me to good people. If they refer me to a knucklehead, their own reputation is on the line. So, if you want to save money on auto repairs and car service, pick a shop, any shop, one you can trust and who has your best interest at heart. Learn about how Robert’s Automotive can save you money with an oil change coupon as well as other service savings. Happy Motoring!